Marketplace Rules

Listing standards

• Describe what you are offering accurately and honestly, including condition, flaws and what is included
• Only list items or services you actually have and have the legal right to offer
• Use the category and subcategory that genuinely match your listing
• Use your own photos of the actual item or service whenever possible
• State truthful pricing, and do not use bait pricing, hidden fees or misleading discounts
• Post one listing per item or offer, in one appropriate city

Prohibited listing behavior

• Fraud, scams and any attempt to obtain money or information by deception
• Misrepresentation of an item, service, price, availability or condition
• Deceptive listings, including bait-and-switch offers and fake giveaways
• Misleading pricing, including prices that do not reflect the actual offer
• Duplicate listings for the same item, or reposting to gain placement
• Mass low-quality posting, keyword stuffing, or listings created to advertise off-platform
• Spam, unsolicited commercial promotion and automated or scripted posting
• Listings that exist to redirect users to another site, service or payment link for deceptive purposes

Communication standards

• Communicate respectfully, even when you decline or disagree
• No harassment, hate speech, discriminatory abuse or repeated unwanted contact
• No threats, intimidation, stalking or violent language
• No impersonation of another person, business, brand or City Mart Local itself
• No abusive, sexually explicit or predatory messages
• No requests for passwords, verification codes, banking credentials or identity documents

Reviews and reputation

• Reviews must reflect a genuine interaction
• Do not buy, sell, trade or incentivize reviews
• Do not review yourself, or coordinate reviews to inflate or damage a reputation
• Do not use reviews for harassment, threats or disclosure of another user's private information

Respecting other users

• Respect other users' privacy and do not publish their personal information
• Do not share screenshots or messages to shame, dox or retaliate against someone
• Only use another user's contact details for the transaction they contacted you about

Platform integrity

• Do not circumvent moderation, filters, rate limits, blocks, suspensions or removals
• Do not create additional or fake accounts to evade enforcement
• Do not scrape, copy or bulk-collect listings, photos or user data
• Do not attempt to interfere with, probe or overload City Mart Local's systems

Legal compliance

• Comply with applicable federal, state and local laws when listing, communicating and transacting
• Obtain any licenses, permits or registrations your activity requires
• Do not use City Mart Local to facilitate illegal activity of any kind
• Follow the Prohibited Items & Activities Policy, which is part of these rules

Transactions happen between users

City Mart Local connects users. Payment, pickup, delivery, meetups, trades and service arrangements are handled directly between users, and City Mart Local is not a party to those arrangements.

Separately, City Mart Local charges its own platform fees, such as the posting fee for publishing a listing. That payment is between you and City Mart Local.

Enforcement

When a rule is broken, City Mart Local may take action proportionate to the violation, including:

• removing, hiding or refusing a listing or photo
• requiring edits before a listing is published
• restricting features such as posting or contacting other users
• suspending an account temporarily
• terminating an account for serious or repeated violations

Reporting

If you see a listing, message or user that violates these rules, use the reporting tools on the listing. Reports are reviewed and may lead to moderation action.

If you believe someone is in danger or a crime has occurred, contact local authorities.